Time Guard
Help

Support

Questions about Time Guard, problems or ideas? Here you find answers to common questions and a direct line to me.

Contact

Just send me an email. It helps to mention your device, iOS version and app version (shown at the very bottom of the Today screen). I usually reply within a few days.

Write an email

timeguard@iOSolutions.de

Frequently asked questions

Automatic clocking by location does not work.
  • Set the location permission for Time Guard to “Always” (Settings › Privacy & Security › Location Services › Time Guard) and turn on “Precise Location”.
  • Keep Background App Refresh on for Time Guard and don't swipe the app away in the app switcher.
  • If it only clocks in but never out: check in your locations that “Only on region enter” is turned off.
  • Use a radius of at least 100 m; iOS sometimes reports leaving a location a few minutes late.
My entries don't show up on my other devices.

All devices must be signed in with the same Apple Account and allow iCloud for Time Guard (Settings › [your name] › iCloud › Apps Using iCloud). After opening the app, syncing can take a few seconds. The Apple Watch syncs through the iPhone and iCloud.

How do I set my flextime or vacation balance correctly?

In the settings under “Flextime” or “Remaining holidays” you can enter the current value directly, for example from your payslip. From then on Time Guard keeps counting. Remaining vacation is carried over automatically at the turn of the year.

My employer deducts a different break.

Under Settings › Pause you choose between a fixed break (time window), a variable break based on hours worked, or no break. For the variable break you can adjust the thresholds and choose between sliding and stepped (flat by presence). For single days you can set a custom break or a fixed break length from your shift plan in the day settings.

How do I get a timesheet for my employer?

Settings › Time Sheet: choose a period, enter name and title, then share as PDF, print or send by email. There is also a CSV export for spreadsheets.

Can I take times from another app?

Yes. Other apps and Shortcuts can create an entry or clock you in and out via a link:

  • timeguard://addEntry?start=2026-11-13T07:30:00&end=2026-11-13T16:00:00&type=regular&note=Text&pause=30
    Creates an entry. start/end in ISO 8601 (with or without time zone); for night shifts simply use the next day as end. type, note and pause (minutes) are optional. Calling it again for the same day replaces that day.
  • timeguard://clock?action=toggle (or in / out) clocks in or out.

Possible values for type: regular, travel, blocktime, shorttime, payedservice, holiday, ill, feiertag, flextime, restday, specialholiday, unpaidholiday.

How do I delete my data?

Delete single entries, days, weeks or months in “My Times”. To remove everything, delete the app and remove Time Guard's data under “Manage Storage” in your iCloud settings. Details are in the privacy policy.